After hours, Emergency water shutoff, call (509) 868-9818.
The Utility Department is part of the Finance Department and is responsible for creating and sending out water/sewer bills each month. The bills are mailed at the end of the month and are due the 25th of each month (if the 25th falls on a weekend or holiday they are due the prior working day). For customer convenience, payments can be left in the drop box at City Hall; this box is checked every morning for payments. Accounts not paid by the 2nd Tuesday of the following month are subject to water shut-off, a $55.00 fee will be added to the account.
- December 31 bills are created and mailed
- January 25 bills are due
- January 26 Past due bills are assessed a late fee
- 2nd Tuesday in February, water would be shut off on December 31 bills that have not been paid and $55.00 fee is assessed
If you have questions regarding your bill, please contact the Utility Clerk at 244-5578 x1, or, if not available, anyone answering should be able to help.
Complete the application and bring to City Hall. All new accounts require a deposit of $200 if connected to sewer or $120.00 if still on septic tank.
For persons that qualify, budget billing is available.
Also, Low-Income, Senior or Disabled rates are offered to qualified customers.