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COVID-19: Resources for Community

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April 9, 2020

This page contains information and links for city of Airway Heights programs and services that may be helpful for residents and businesses considerably impacted by COVID-19. We will continue to update this page as resources become available.

Healthcare Support

Washington Health Plan Finder
Due to the COVID-19 pandemic, Washington Health Plan Finder is opening enrollment to qualified persons until April 8, 2020. Apple Health enrollment is year round.
Washington Health Plan Finder
Apple Health Enrollment

Food Support

Food Support for Community
Airway Heights Baptist Church is partnering with 2nd Harvest Inland Northwest to offer food distribution for persons without access to food resources. The food distribution occurs on the 1st and 3rd Saturday of every month from 10:00 a.m. – noon.

Utility Bills Support

Utility Discount Program
The utility discount program can lower Airway Heights utility bills for qualified Low-Income, Senior, or Disable persons.

Internet Essentials

As of March 12, 2020, Comcast announced two key enhancements for their Internet Essentials program customers.
• Increasing speeds for all IE customers (new and existing) from 15/2 to 25/3 Mbps (current customers will be automatically increased with no action on their end). This will remain the speed going forward.
• New customers will receive 60 days complimentary service. After the 60 days, the monthly fee will default to back to $9.95/month.
The best way for folks to sign up is from their smartphone, tablet or computer via www.InternetEssentials.com.

Moreover, Comcast also announced additional steps in implementing new policies for the next 60 days to ensure we help keep our communities connected to the Internet.
I’ve also attached is today’s press release regarding this announcement.

• Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi
• Pausing Our Data Plan: With so many people working and educating from home, we want our customers to access the internet without thinking about data plans.
• No Disconnects or Late Fees: We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions.
• News, Information and Educational Content on X1 and Flex Platforms: For those with school-age students at home, we’ve created new educational collections for all grade levels in partnership with Common Sense Media. To help keep customers informed, we also have created a collection of the most current news and information on Coronavirus.
• 24x7 Network Monitoring: Underpinning all of these efforts, Comcast’s technology and engineering teams will continue to work tirelessly to support our network operations. We engineer our network capacity to handle spikes and shifts in usage patterns, and continuously test, monitor and enhance our systems and network to ensure they are ready to support customer usage. Our engineers and technicians staff our network operations centers 24/7 to ensure network performance and reliability. We are monitoring network usage and watching the load on the network both nationally and locally, and to date it is performing well.

Worker Support

The Washington State Employment Security Department has programs designed to help individuals impacted by COVID-19. They have a straightforward comparison guide listing some of the most common scenarios that may occur and benefits that may apply. More information for workers is available here.

If you are a worker and have any of the following questions, please visit Employment Security Department to obtain information about resources available under emergency rules.

• What if I need to take time off work because I contract COVID-19?
• What if I am asked by a medical professional or public health official to quarantine as a result of COVID-19, but I am not sick?
• What if my employer goes out of business as a result of COVID-19?
• My employer has shut down operations temporarily because an employee is sick and we have been asked to isolate or quarantine as a result of COVID-19. Am I eligible for unemployment benefits?
• What if I am temporarily laid off work because business has slowed down as a result of COVID-19?
• I am a part-time employee. Am I eligible for standby?
• What is a request to isolate or quarantine?
• What should I do if I contract COVID-19 on the job?
• Do I qualify for unemployment benefits if I become seriously ill and I am forced to quit my job as a result of COVID-19?
• How am I supposed to meet deadlines related to my existing unemployment claim if I am in isolation or quarantine as a result of COVID-19?
• I am still confused about what benefits and programs may be available to individuals who are financially affected by COVID-19.

Department of Defense

DOD Travel Restrictions for military personnel
The Pentagon announced a domestic travel ban for military personnel, civilian personnel and their families until May 11 to limit their potential exposure to coronavirus.

Small Business/Nonprofit Support

• New grant available for small businesses- Working Washington Small Business Emergency Grant-Click here to learn more and apply.
• Small Business Administration Disaster Loan Program-The loan advance will provide economic relief to businesses that are currently experiencing a temporary loss of revenue. This loan advance will not have to be repaid. Click here to learn more and apply.

• Model employer polices and resources (Business Health Trust)
• Employment Security has programs designed to support businesses impacted by COVID-19. To learn more about resources available for temporary shutdowns due to quarantine, temporary layoffs due to a slowdown in business, financial penalties, or layoff assistance visit Employment Security resources for businesses
• If you are a small business or sole proprietor of a business, please utilize this link from the Small Business Association. There is funding available through the SBA and the City of Airway Heights encourages our small businesses to use this resource if you’re in need of monetary relief.

Home Education Support

Education Companies offering Free Subscriptions due to School Closures
This resource is put together by different persons. Please read the fine print carefully. This resource lists education companies offering free subscriptions due to school closures.